VickySingh1
Beginner Level 2
Hi 
I am facing one problem with buds live while on a call.
Whenever I receive a call and connect my buds live to talk then generally after after 20 seconds it disconnected. Then I have to reconnect it again by turn off and on of my Bluetooth. It happened every time. But if buds live connected before receiving a call then they work fine.
Please resolve this issue. Thanks.
3 Comments
DarshanChatterjee
Expert Level 1
Install galaxy wearable 》 Connect your buds live with it 》 See whether there is any software update present or not 》 If present then update your buds live 》 If not then visit the service center.
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I already did these things. still facing same problem. I am using note 20 ultra. so my phone and my buds are up to date. Anyway thanks for the suggestion👍
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cs-member13
Active Level 10

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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