Original topic:

my iphone 12 keeps say, please sign in to your your galaxy wearable and use it

(Topic created on: 10-20-2024 12:06 AM)
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v20rsa
Beginner Level 2
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Wearables

My iPhone 12 know keeps saying, "please sign in to your your galaxy wearable and use it " and wont allow me to install any apps or new watch faces , This has worked fine in the past without issues, can anyone assist ????

1 Comment
Samsung_specialist
Community Manager
Options
Wearables

We apologize for the inconvenience you're experiencing. Could you please confirm the series of your watch and the app you're usin.
In the meantime, please note the compatibility details:

Galaxy Watch 7 and Galaxy Watch Ultra: Must be paired with a Samsung Galaxy smartphone running Android 11.
Galaxy Watch6 and Galaxy Watch6 Classic: Compatible with phones running Android 10.0 and RAM of 2.0 GB or higher.
Galaxy Watch5 and Galaxy Watch5 Pro: Require phones with Android 8.0 and RAM of 1.5 GB or higher.
Galaxy Watch4 and Galaxy Watch4 Classic: Support phones with Android 6.0 and RAM of 1.5 GB or higher.
Galaxy Watch, Galaxy Watch Active, Galaxy Watch Active2, and Galaxy Watch3: Work with phones running Android 5.0 and RAM of 1.5 GB or higher.
For more details, you can refer to this link:https://www.samsung.com/ae/support/mobile-devices/samsung-smart-watch-and-phone-compatibility/
. Thank you for your understanding

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