- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-20-2024 12:06 AM in
WearablesMy iPhone 12 know keeps saying, "please sign in to your your galaxy wearable and use it " and wont allow me to install any apps or new watch faces , This has worked fine in the past without issues, can anyone assist ????
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
10-22-2024 09:10 AM (Last edited 10-30-2024 03:40 PM ) in
WearablesWe apologize for the inconvenience you're experiencing. Could you please confirm the series of your watch and the app you're usin.
In the meantime, please note the compatibility details:
Galaxy Watch 7 and Galaxy Watch Ultra: Must be paired with a Samsung Galaxy smartphone running Android 11.
Galaxy Watch6 and Galaxy Watch6 Classic: Compatible with phones running Android 10.0 and RAM of 2.0 GB or higher.
Galaxy Watch5 and Galaxy Watch5 Pro: Require phones with Android 8.0 and RAM of 1.5 GB or higher.
Galaxy Watch4 and Galaxy Watch4 Classic: Support phones with Android 6.0 and RAM of 1.5 GB or higher.
Galaxy Watch, Galaxy Watch Active, Galaxy Watch Active2, and Galaxy Watch3: Work with phones running Android 5.0 and RAM of 1.5 GB or higher.
For more details, you can refer to this link:https://www.samsung.com/ae/support/mobile-devices/samsung-smart-watch-and-phone-compatibility/
. Thank you for your understanding