Original topic:

galaxy watch

(Topic created on: 12-29-2019 04:56 PM)
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Bac961
Active Level 2
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Wearables
Hi, anyone facing issues with the wake-up gesture on galaxy watch? Even though it's on, still not working.
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Bac961
Active Level 2
Wearables
also heart beat rate and stress measure have stopped. what is the point???
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Samsung_specialist
Community Manager
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Wearables

Hello, we are here to help.

The issue might be related to the gesture sensor or the software on your Galaxy Watch. Hence, we would recommend you to perform factory data reset. Before this step Settings > Advanced > Enable Wake-up gesture.

To reset the device, please open Settings from your Watch > About watch > Reset.

Thank you :) 

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