davids300
Active Level 1
It's been 4 months and no buds delivered? All I hear is just we awaiting feedback? But I claimed for it in september 2020 already. Every email I send, you reply with " we awaiting feedback sorry for the delays" This is unprofessional of samsung, so disappointing.
4 Comments
Maps_sam07
Moderator
Moderator

Hi  davids300

 

Thank you for bringing this to our attention, Kindly provide your tracking number, or email address so we can track your claim.

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davids300
Active Level 1
faheemdavids300@gmail.com
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Hi  davids300

 

Your details have been escalated to the relevant department. 

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davids300
Active Level 1
you guys have been saying it's been escalated to the relevant department since October already.. when am I getting the galaxy buds? when are you delivering it?
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