galaxy buds

[SamsungFan12]

Hey,I have a problem with my buds.the left one wont connect.it was working fine when I got them but didn't last that long.

[Bash007]

left bud battery is depleted. charge them in the case until the red led indicator on the case changes to green.

[SamsungFan12]

I tried that.it didn't work but thanx

[Tsogo_sam05]

If your phone cannot connect to one or both of your Galaxy Buds or Gear Icon X, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue.

As a charging precaution, do not charge the earbuds using a power source like a computer. Doing so can cause the earbuds to charge slower.

1. Move the earbuds and connected device away from Wi-Fi routers or running microwaves. Make sure there's an uninterrupted path for the signal between earbuds and the connected device.

2. Check your network connection.
A network connection is required on the connected device to update the earbuds' software. Make sure you are connected to a Wi-Fi or mobile network.

3. Charge the earbuds for at least 30 minutes.

* Close the app or program you're using to update the earbuds. Then, place the earbuds into the charging case and close the lid. Make sure the charging contacts are clean and free of debris.
* Connect the USB cable to the USB charging port on the back of the charging case.
* Connect the other end of the USB cable to a Samsung-approved charger adapter (sold separately), and plug it directly into a power outlet. The charging indicator will light up when the case gets power.

[Bash007]

Did you try the reset buds option on the app?

[SamsungFan12]

that reset option wont work coz I can only connect 1 bud and it requires both of them connected to be reset

[SamsungFan12]

see what I mean

[Bash007]

Time for a trip to the SSC

[SamsungFan12]

I reckon too🤣🤣

[KMMTechSumer]

I have the same issue, I tried all the tricks and it didn't work. I think the left bud has failed and it needs replacing. One of the recent updates must have bricked it.