galaxy buds

[davids300]

It's been 4 months and no buds delivered? All I hear is just we awaiting feedback? But I claimed for it in september 2020 already. Every email I send, you reply with " we awaiting feedback sorry for the delays" This is unprofessional of samsung, so disappointing.

[Maps_sam07]

Hi  davids300

Thank you for bringing this to our attention, Kindly provide your tracking number, or email address so we can track your claim.

[davids300]

faheemdavids300@gmail.com

[Maps_sam07]

Hi  davids300

Your details have been escalated to the relevant department. 

[davids300]

you guys have been saying it's been escalated to the relevant department since October already.. when am I getting the galaxy buds? when are you delivering it?