galaxy buds

[davids300]

He I've purchase the samsung galaxy a71 and I claimed for the galaxy buds but I heard nothing after.. I only received a email saying that they are validating my claim? And they will contact me for the delivery but I got nothing at all. Any help on what to do next?

[MoGii]

I'm trying to redeem mine as well but I don't see the option. how did you claim them? I'm sure they'll follow up once they're done validating the claim

[Maps_sam07 · Accepted solution]

Hi  MoGii

1. Please check that your Samsung Account on the device is correct.

2. Uninstall the Samsung Members app, then re-install it again

3. Sign in with your Samsung Account on the Samsung Members app.

4. Check for the banner under "Benefits"

[davids300]

it should be by Benefits

[Maps_sam07]

Hi  davids300

Please note that the buds delivery takes between 2 to 4 weeks, once dispatched you will be notified via call or email. 

[september2020]

I love when I see the moderators helping
well done guys
@MoGii let us all know when u actually get it
a full customer satisfaction report right there

[Lilé]

Hi my Samsung Galaxy Note10+ has a black screen (smashed) now I've got a new s23 ultra and now my earpods won't connect to my new phone as I need BOTH phones supposedly. Now **bleep**?????

[Lilé]

My Galaxy note 10+ has a cracked screen and instead of fixing it I opted for the new S23 ultra. Now my earpods won't sync to my new phone due to its previous connection.... now what? SOMEONE PLEASE HELP ME