After connecting the buds plus to your device, try changing the equalizer to bass boost or dynamic in wearables app.
Hope this works !!
Okay, how about changing the ear tips provided. maybe a tighter fit would solve the problem.
I got the galaxy buds plus and i'm happy with the sound / bass. i guess we cannot compare to the high end headphones which are there in the market. For me, i haven't owned a set of earbuds. Since it came with my pre-order the earbuds suffices the needs. Maybe paying separate AED 529/- might not be worth it. Depends person to person.
I wish i had a solution, unfortunately i'm out of solutions.
Maybe try checking online forums concerning the same issue. And hope Samsung hears your issue.
When connected to the phone, please go to Galaxy Wearable app. From there you can check the equalizer and set up the bass to increase.