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Original topic:

galaxy buds + not pairing with S20

(Topic created on: 05-25-2020 04:36 PM)
rikazyun
Beginner Level 2
Options
Wearables
My galaxy buds + doesn't pair with my s20

1 Solution


Accepted Solutions
Solution
Maps_sam07
Moderator
Moderator
Options
Wearables

Please try the following troubleshooting steps:

 

Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Bluetooth and Wearable app >> Storage>> Clear Cache.

 

Also, please reset network settings.

*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Reset network settings.
6. Tap Reset settings

 

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

View solution in context

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1 Comment
Solution
Maps_sam07
Moderator
Moderator
Options
Wearables

Please try the following troubleshooting steps:

 

Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Bluetooth and Wearable app >> Storage>> Clear Cache.

 

Also, please reset network settings.

*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Reset network settings.
6. Tap Reset settings

 

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

View solution in context

0 Likes