Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Bluetooth and Wearable app >> Storage>> Clear Cache.
Also, please reset network settings.
*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.
1. From the home screen, swipe either up or down to access apps. 2. Select Settings. 3. Select General Management. 4. Select Reset. 5. Select Reset network settings. 6. Tap Reset settings
If the issue persists, please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Bluetooth and Wearable app >> Storage>> Clear Cache.
Also, please reset network settings.
*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.
1. From the home screen, swipe either up or down to access apps. 2. Select Settings. 3. Select General Management. 4. Select Reset. 5. Select Reset network settings. 6. Tap Reset settings
If the issue persists, please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
