Original topic:

can't connect galaxy buds

(Topic created on: 05-19-2020 10:55 AM)
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RohitGulabani
Active Level 1
Options
Wearables
I am not able to connect my galaxy buds to my phone. I thought there might be a problem in buds so i tried connecting it to a different phone and it works fine and turns out to be some kind of bug in my wearable apps. Anybody else facing same kind of problem? Please suggest a solution
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3 Comments
Shahanewaj
Active Level 6
Wearables
yes I also facing this type of problem in my Galaxy Bud.
Samsung_Support3
Moderator
Moderator
Options
Wearables

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences

 

2. Clear paired list
Settings > Connection and turn on Bluetooth > Setting option along with the paired device > Unpair.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

RohitGulabani
Active Level 1
Wearables
thank you😊
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