Original topic:

buds plus problem

(Topic created on: 01-09-2021 04:52 AM)
107 Views
arunb1
Active Level 3
Options
Wearables
My galaxy  buds + right piece sgows disconnected.  What can i do to solve it . Anyone know?

3 Comments
Wearables
Hi, try to reset both buds using Galaxy Wearable App if that doesn't help then you have to check your Buds in an authorised Samsung service center
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Naniishere
Active Level 5
Wearables
It's a common problem in buds plus.. Check in youtube for work around videos
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Samsung_specialist
Community Manager
Options
Wearables

Hi, 

Please insert the buds in the case and unpair them. Then clear the Bluetooth data and try again.
Settings > Apps > Tap options (three dots in the upper-right corner) > Show system apps > Bluetooth > Storage > Clear Cache/Data.
If the issue continues, please visit the nearest service center to check the device by the technician.

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