blouthoth headset mic

[Hatemawad]

Any idea why earpods or blouthoth headset mic not workings while phone mic is working instead even if earpods connected

[MittuVichu]

Hi, are you facing this issue during calls or while recording WhatsApp voice notes? 

[Hatemawad]

in every thing, Whatsapp, calles, massager

[BasselK]

Hi, did you try resetting your buds ?

[Samsung_specialist]

Please be informed that you cant use phone mic and any headset mic at the same time. You have to select the required channel from the icon appears on the app screen.

If the issue continues, please bring the device to a Samsung service center to help fix the issue.