able to connect samsung watch active 2 to lte

[Samsung_8FMiwG3]

hi
i am on airtel prepaid infinity plan. have a galaxy note 9 phone.not able to connect to lte as i am getting the error your airtel account is not eligilble to enable cellular. went to airtel customer care they are unable to help. please advice.

thank you

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ArjunG]

I have the same issue. Please let me know if you got a solution

[gulamegouse]

set function work only jio prepaid

[gulamegouse]

Samsung Galaxy watch cellular connection from jio network

[Shibilumar]

onky airtel postpaid is supported. for jio both prepaid and postpaid are supported