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Original topic:

When are we getting Samsung Health Monitor enabled in South Africa

(Topic created on: 08-19-2021 01:31 PM)
M2NGWA
Active Level 6
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Wearables
When are we getting Samsung Health Monitor enabled in South Africa? We can't get to use the Health Features on our watches like ECG??? 
8 Comments
Tsogo_sam05
Moderator
Moderator
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Hi, M2ngwa, apologies for the inconvenience caused, please be advised that once support and rights to use this feature has been provisioned, it will be made available.

Thank you for your feedback

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Marcelbw
Beginner Level 2
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Wearables

Ok but that does not answer any questions. i want to upgrade my phone and get a watch but if it doesn't work I would rather go for a brand that does.

How long will it take or do you have any idea when?

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wpitallo
Beginner Level 2
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Wearables

This is and I'll say it fuking **bleep**. I just bought a Note 20 and a Galaxy Watch 3 this is not cheap and now half the shot does not work. Who can I contact  at samsung to get refund? Ffs

Tsogo_sam05
Moderator
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Wearables

Hi, wpitallo, apologies for the inconvenience caused, kindly provide more information related to your query and please advise what error message are you getting?

Please also provide a screenshot of the error.

These details will help us properly understand the situation you are facing and allow us to offer the support you need.

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wpitallo
Beginner Level 2
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Wearables

who can I contact at Samsung I want  refund....

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Tsogo_sam05
Moderator
Moderator
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Hi, wpitallo, kindly contact Samsung customer service on the contact numbers below for further assistance.

0860 726 7864

Ashy1901
Active Level 1
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Samsung has misled people in South Africa into buying the product at international prices but without the same features. I must say the galaxy watch 3 is the worst buy i ever made. The fitbit charge 2 that i had was significantly better.
Viven
Active Level 1
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Wearables

samsung galaxy watch 3 and active 2 has no Samsung Health Monitor or ecg app. was told that the watch does not support this features. But the new watch 4 does. So i got myself the new samsung galaxy 4 classic and this feature is not on the watch. This is false advertising by samsung. Also had a problem with a watch active 2 which is under 7days old (out of box failure)but samsung will not replace the watch. they booked watch in for repairs. samsung after sales service is very bad and they Samsung has misled people.

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