Watch keeps disconnecting from phone

[PRose7]

I just got a galaxy watch 42mm however the watch keeps disconnecting from my phone. I have a Samsung S10. Does anyone have any tips for how to fix this? Its so frustrating 

[Maps_sam07 · Accepted solution]

Hi  PRose7 

Kindly restart your smart watch.

To restart your Gear press and hold the Home button once and then tap Power off. Turn it back on after a few seconds.

Turn your device off for 20 seconds and then turn it back on.

Also reset your device and try connecting again through the wearable app:

 Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Samsung Wearable App >> Storage>> Clear Cache.

Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.