Original topic:

Watch 6 and S23 Ultra

(Topic created on: 10-07-2024 11:01 AM)
152 Views
SyedNainAlvi
Beginner Level 2
Options
Wearables
My samsumg watch 6 is not connecting through wearable S23 Ultra.
6 Comments
akrammi
Active Level 7
Wearables
Restart watch and see if resolves issue otherwise Rest watch. Hope this works
0 Likes
SyedNainAlvi
Beginner Level 2
Wearables
I did the same even reset watch, I can connect through AI Care but not with wearable
0 Likes
akrammi
Active Level 7
Wearables
Ahan,
I am also using watch 6 Classic with my S24Ultra but luckily I have not faced issue like this. Though after recent updates on s24u, syncing is slow.
May be you can google the issue.
0 Likes
MOQBALI
Expert Level 4
Wearables
Try to unpair the watch, reset the watch and connect it again.
0 Likes
MOQBALI
Expert Level 4
Wearables
Clear catch in Wearable
0 Likes
Samsung_specialist
Community Manager
Options
Wearables

If your watch will not pair with a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up-to-date, but it may be necessary to reset the app and unpair your watch.

Reboot your Samsung smart watch
Check for software updates.
Allow Google Play service permissions.
Unpair your Samsung smart watch from the phone

For more details, Please check the below link:

https://www.samsung.com/ae/support/mobile-devices/samsung-smart-watch-will-not-connect-to-a-phone/


If you still have trouble connecting the watch, In this case it needs to be inspected from our service centers, as you can check the below link for the nearest service center:

https://www.samsung.com/ae/support/service-center/ 

0 Likes