Waiting for galaxy buds

[TersTers]

Hi.

How do you follow up on your galaxy buds promo with the S22 range.

I ordered mine and still haven't heard anything and don't see any way to follow up on the order

[Mic_D]

We all feel your frustration. Wish you we had an answer.

[Pecan]

I got an email that my claim was successful just over a week after I submitted the claim

[Pecan · Accepted solution]

I'm not sure whether contacting these helped me in any way

https://www.samsung.com/za/info/contactus/

samsung@isonxperiences.com

[TersTers]

I assume you did not get anything yet from them?

[Pecan]

I am still waiting yeah, but I did get the email telling me that they'll be delivered either this week or next week. I'm pretty sure the wait is just because this is typical of administration in SA ig. 😅

[TersTers]

Will give that a try thanks

[SongieRose]

How do I claim. I just got my phone today

[AAK1L]

just go under samsung members app the benefits icon select it and you will see the buds tab select it and fill out your details

[SongieRose]

Thank you so much... forgot my documents at the store😩