Original topic:

Volume problem on Samsung watch 4 Lte

(Topic created on: 02-20-2022 08:22 PM)
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TSK24
Beginner Level 2
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Wearables
Speaker volume when I get calls on my Samsung watch 4 lte version is very low.. even if I make the volume full it's still very soft and am not able to hear the person who has called.  
1 Comment
cs_member8
Moderator
Moderator
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Wearables

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

1. Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.

2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)

Check device volume settings
Please follow the below steps:

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Sound & vibration.
Step3: Tap on Volume.
Step4: Drag the volume adjustment bar left or right to increase or decrease the device volume.

To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

Clear Sound picker data

Step1: Got to Settings
Step2: Apps
Step3: Filter and sort
Step4: Enable "Show system apps"
Step5: Tap "OK"
Step6: Search Sound Picker
Step7: Tap on storage
Step8: clear data of Sound picker.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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