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09-14-2020 10:49 PM in
WearablesHi,
I tried to update apps in my active2 watch using galaxy wearable app, but it takes forever to update. Not only app update but i'm unable to install any new apps from wearable app.
Phone used: Samsung S20 (Not Working)
But when i tried to update or install any apps from galaxy wearable from another phone it worked.
Phone used: Oneplus Nord (Worked)
Steps i tried:
1. Force reboot active2 watch
2. Reset connection with the phone
3. Reboot both the phone and wearable
4. I already searched many forum for answers to this problem and none worked for me.
So it would be nice if someone can help...
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09-14-2020 11:28 PM in
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09-14-2020 11:45 PM in
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09-15-2020 08:14 AM in
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09-18-2020 07:03 AM in
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09-18-2020 07:49 AM in
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09-23-2020 11:02 PM in
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09-26-2020 03:47 PM in
WearablesDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-26-2020 04:03 PM in
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10-02-2020 01:11 AM in
WearablesDear Samsung Member,
Greetings from Samsung Customer Support!
We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support