The sensor works without wear There's a big problem with galaxy watch 7ultra

[Samsung_specialist]

We sincerely apologize for any inconvenience you may have experienced, and we are committed to doing everything in our power to assist you.

To address your issue, we recommend handing over the device to any authorized service center for further technical investigation and support.

You can locate your nearest service center with this given link:  https://www.samsung.com/ae/support/service-center/.

[foxonlyy]

I handed it to me. There's a factory defect in the edges.