Resolved! Solved

Original topic:

Smart watch

(Topic created on: 09-09-2023 09:50 PM)
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mparag77
Active Level 1
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Wearables

Hi, 

Yesterday I updated my watch 5pro to latest software in India, but when opening samsung pay through phone app it's telling me to upgrade my watch to latest software?

I reinstalled my wearable app & reset my watch but same message. Can someone please help me. 

Samsung guys please put some light on this topic. 

How to solve the problem please help.

Screenshot_2023-09-09-20-27-22-264_com.samsung.android.samsungpay.gear.jpg

9 Comments
Wearables
Screenshot of error
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mparag77
Active Level 1
Wearables

Posted screenshot, please see. 

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Wearables
Which phone
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mparag77
Active Level 1
Wearables

Xiomi12 pro

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Wearables
Samsung pay only work in samsung phones but right know even samsung users are not able to use samsung pay after update also
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mparag77
Active Level 1
Wearables

Hi

Today I tried starting samsung pay on my xiaomi 12 pro and watch 5 pro and it has started, I don't know how but it's working fine. 

Thanks. 

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mparag77
Active Level 1
Wearables

Oo, ok thanks, so what will non samsung phone users do, will they be able to use S. PAY. 

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Solution
Wearables
Nahi non samsung users can't use
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Solution
cs_member8
Moderator
Moderator
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Wearables

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and found that your issue has been already resolved, If you have any further queries please feel free to get in touch with us.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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