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02-01-2024 07:57 PM in
WearablesHello, I'm trying to setup my first Smart Tag2 using my new S24 Ultra, and I am able to complete the setup without any issues - it connects to my phone flawlessly; however, every time I select 'find' or 'view map', it returns "A network or server error occurred. Try again later". I have tried to uninstall and reinstall the Tag several times, and I have also followed advice on this forum for similar issues, by clearing cache, resetting network settings and re=pairing the Tag with no success. Can anyone provide guidance? Thanks.
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02-01-2024 09:10 PM in
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02-06-2024 10:29 AM in
WearablesKindly share the below details to be able to check the issue:
1- Full name
2- The contact number
2- The IMEI of the phone
Or to contact us directly through this link: https://www.samsung.com/ae/info/contactus/
