Samsung ring battery life

[sunilnahate]

My samsung ring is getting discharged in less than 4 days, earliee it used to 7 days

[ajuneeisnig]

If your Samsung Ring now lasts under 4 days instead of 7, it’s likely due to heavier usage (sleep, workouts, always-on sensors), recent software updates, or normal battery aging. To improve life, turn off unnecessary features, restart or reset the ring, ensure firmware is updated, and contact Samsung if the drop was sudden it could be a defect.

[Samsung_specialist]

Thank you for sharing your concern regarding the battery life of your Samsung Ring.
We understand that the battery duration has decreased from approximately 7 days to less than 4 days. Kindly note that battery performance may vary depending on usage patterns, enabled features, software updates, and battery aging over time.

To help improve battery performance, please follow the steps below:

1. Ensure the Galaxy Wearable app and device software are updated:
   Open Galaxy Store > Menu > Updates
   Settings > Software update > Download and install.
2. Check enabled features:
   Open Galaxy Wearable > Samsung Ring settings
   Disable features that are not required, such as continuous health tracking options or frequent background syncing.
3. Restart the ring:
   Place the ring in the charging case, close the case for a few seconds, then reopen and reconnect.
4. Reset the ring (if needed):
   Galaxy Wearable > Ring settings > Reset.
   Monitor battery usage for 2–3 full charge cycles after applying the above steps.

If the battery drain started suddenly after an update or continues to be significantly lower than normal despite minimal usage, the device may require physical inspection. You may visit the nearest authorized service center through the following link:
https://www.samsung.com/ae/support/service-center/

For further assistance, you may reach us through:
https://www.samsung.com/ae/support/contact/ 

[Gauravv76]

Hi I bought my ring on January 27th to 2025, after I bought the ring within 6 months I experience battery loss and it reacher to a point where the entire battery would drain within a few hours

I had this replaced under warranty by visiting your Sharaf DG Store and they gave be a new device this happened about 3 or 4 months ago

unfortunately the new device, is again malfunctioning and I am losing battery within a day this is not the kind of experience I am used to with Samsung and I would like to ask for a refund as I feel the issue is bigger than what it seems to be told

🙏please help me to know how can I ask for refund

[Samsung_specialist]

Thank you for reaching out and sharing your experience regarding the Samsung Ring. We sincerely regret the repeated battery issues you have faced with both your original and replacement devices. We understand how frustrating this situation is, especially after relying on the device for your daily use.

Since the replacement device continues to experience the same issue, you may request a refund through the store where the device was originally purchased—in this case, Sharaf DG. To facilitate the refund, please provide the following:

1. Your original purchase receipt.
2. Details of the previous warranty replacement.
3. A brief description of the battery issue with the current device.

Sharaf DG or an authorized Samsung Service Center will review your case and guide you through the refund process according to Samsung’s policies. You may also log your case or request further assistance via Samsung’s official support page:
Samsung Support - Contact

We apologize for the inconvenience and appreciate your patience. Your feedback is valuable in helping us improve product quality and customer experience.