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04-11-2022 04:26 AM in
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04-11-2022 01:56 PM in
WearablesHi TumeloM, kindly provide more information related to your query and please advise what error message are you getting when it keeps validating?
Please also provide a screenshot of the error.
These details will help us properly understand the situation you are facing and allow us to offer the support you need.
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04-11-2022 02:04 PM in
WearablesAnd the screenshot provided is what I get in my email.
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04-12-2022 11:05 AM in
WearablesHi TumeloM, kindly advise if the card reflects from the watch after you have received the above email?
If not, please note that your device may need to book in for a Software reload. It seems like the current software loaded on your device is malfunctioning. Please go to the below link to locate the closest Authorized Service Center to you.
https://www.samsung.com/za/support/service-centre/
You can also backup using Smart switch and then factory reset your device. Herewith Smart switch link:
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04-12-2022 12:03 PM in
WearablesThanks a million, I'll definitely book in.
Your help is much appreciated 🤝🏾