I'm having trouble connecting my Samsung Earbuds 3 to my Galaxy S24 Ultra. The earbuds aren't showing up in the scan results. Can anyone help me identify the issue?
Same issue here, even with multiple devices there are all from samsung. The phone the buds and the watch!! But why this is happening tried restarting My phone (fold7) my watch as well as the buds.
Most people I talk to over the phone can't hear me which is bad !💔
Here's a clear, step-by-step approach, based on guidance from Samsung support and real user reports, to help you resolve the issue where your Galaxy Buds 3 aren’t showing up when you scan with your Galaxy S24 Ultra:
1. Restart and Reset
Restart the devices. Turn your phone off and on again, and do the same with your earbuds. A simple restart often resolves connectivity glitches.
Reset the earbuds. While wearing both earbuds, touch and hold both touchpads for about 10 seconds. This performs a factory reset, clearing previous pairings.
2. Use the Galaxy Wearable App, Not Just Bluetooth Settings
Install or update the Galaxy Wearable app via the Play Store, ensure it’s the latest version.
Open the app and choose “Add new device” (rather than pairing through general Bluetooth settings).
3. Enter Pairing Mode Properly
Place both earbuds in the charging case and close the lid for 5–6 seconds, then reopen the case, this usually triggers pairing mode.
Alternatively, for the Buds 3/Buds 3 Pro: press and hold the connect button on the bottom of the case for about 3 seconds, until the LED flashes.
Make sure the earbuds aren’t currently connected to another device such as a PC or tablet, even inactive pairings can interfere.
4. Check Your Phone's Bluetooth & Permissions
Go to Settings > Connections > Bluetooth, and remove ("Forget") any previous listing for your earbuds, especially if pairing attempts failed.
Try performing a Bluetooth reset:
Settings > General Management > Reset > Reset Wi-Fi and Bluetooth.
Make sure the Galaxy Wearable app has the necessary permissions (especially location), as that’s required for Bluetooth scanning on modern Android versions.
If you've gone through all these steps and the earbuds still don’t appear during scanning in the Wearable app, there’s a chance of a firmware glitch or hardware problem. In that case, contacting Samsung Support or visiting a Samsung service center may be necessary.
To assist you further, follow these steps: 1. Settings > Software update > Download and install > Download > Install now. 2. Make sure to move the data in the right way. 3. Run a diagnosis test via Member app : Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.
