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04-04-2025 10:12 PM (Last edited 04-04-2025 10:14 PM ) in
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04-04-2025 11:42 PM in
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04-14-2025 11:03 AM in
WearablesWe’re truly sorry to hear about the inconvenience you’re experiencing, you may try the following steps to troubleshoot the issue.
-When you are not using the earbuds, keep them in the charged charging case with the cover closed.
-Adjust the notification settings from the Galaxy Wearable app on the connected phone.
Kindly note that:
1. Exposing the Galaxy Buds to very cold or very hot temperatures can reduce the effective charge.
2. The battery is consumable, and its capacity will decrease over time.
3. When not in use, store the earbuds in a charging case. If not stored properly, the touch-sensitive sensors will remain active, which can affect both usage time and battery consumption.
