Original topic:

Samsung buds 2 pro, not working for voice recording

(Topic created on: 03-16-2023 01:04 PM)
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DivyanshuT
Active Level 1
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Wearables
I recently bought S23 and the buds 2 pro, strangly just discovered that the buds 2 pro mic isn't working for whatsapp, IG or even normal voice recording. The phone mic gets used instead. 
It works for the calls tho.
Please help!
1 Comment
cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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