Zsmile1
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06-28-2025 06:39 PM in
Wearables
Im using this watch again, and since it's been doing updates, Im sure most are done, the battery is depleting totally.
It can't go past the 11% mark. I'm having to use my phone to charge it as my watch charger is actually draining the battery even faster! I have a feeling it's to do with the recent updates.
Can something be done about this?
How do I use the watch if it can't charge 😭😭
5 Comments
Munatsi399
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06-28-2025 07:15 PM in
Wearables
Contact samsung support for assistance, follow link to live chat with their customer service reps
https://www.samsung.com/africa_en/support/?cid=sea-alert-redir
They'll help you resolve it
https://www.samsung.com/africa_en/support/?cid=sea-alert-redir
They'll help you resolve it
Munatsi399
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06-28-2025 07:28 PM in
Wearables
They are available 8am to 8pm
Zsmile1
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06-28-2025 07:30 PM in
Wearables
Ok. I'm running a diagnostic test before I message
TariqStLicious
Active Level 6
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06-29-2025 04:52 PM in
Wearables
Which model is that?
Zsmile1
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06-30-2025 02:29 PM in
Wearables
Watch 4