Original topic:

Samsung WATCH Battery draining even when charging.

(Topic created on: 06-28-2025 06:39 PM)
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Zsmile1
Active Level 2
Options
Wearables
Im using this watch again, and since it's been doing updates, Im sure most are done, the battery is depleting totally.
It can't go past the 11% mark. I'm having to use my phone to charge it as my watch charger is actually draining the battery even faster! I have a feeling it's to do with the recent updates.

Can something be done about this?

How do I use the watch if it can't charge 😭😭
5 Comments
Munatsi399
Expert Level 2
Wearables
Contact samsung support for assistance, follow link to live chat with their customer service reps

https://www.samsung.com/africa_en/support/?cid=sea-alert-redir

They'll help you resolve it
Munatsi399
Expert Level 2
Wearables
They are available 8am to 8pm
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Zsmile1
Active Level 2
Wearables
Ok. I'm running a diagnostic test before I message
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Wearables
Which model is that?
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Zsmile1
Active Level 2
Wearables
Watch 4
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