Sensors on my 2 years old Galaxy Watch Active suddenly stopped working after latest firmware update. Wake up gesture, HR sensor, Stress Measurement, Step Counter have all stopped functioning. Watch does not turn on after shutting down unless it is attached on charger dock. All other functions are working fine. My Watch is not subjected to water spillage and only took out recently for some jogging activities. I am wondering if it is a way to forcefully make people upgrade their watches. No more Samsung watches if this software bug is not resolved!!
I can tell this with absolute certainty now that it's 💯% a software bug after firmware update..Here's how it goes- Sensors stop working..I turn off the watch..try to turn it on but it doesn't turn on...I keep the watch on charging dock and turn it on..this time the watch turn on..and sensors work too..the watch works fine for 15-20mins and again malfunctions..
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