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Original topic:

Samsung Galaxy Watch Active 2

(Topic created on: 11-22-2021 10:44 AM)
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Lourensia
Beginner Level 2
Options
Wearables
I recently bought a Galaxy Watch Active 2 RM-500. It is the Bluetooth version. But unlike the previous models, it doesn't have a feature to play music via its speakers or answer calls on the watch. It does have a speaker and a microphone, the speaker and microphone are both on top of the watch, adjacent to each other.

 Is this a standard model or will there be a software patch to fix this?
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9 Comments
Ntokozo111
Beginner Level 2
Wearables
Maybe it has to do with software update. Mine works very well. I can make calls and play music either with it's speaker or any connected audio devices...... Plus I can load music to the watch and play it to any Bluetooth audio devices .

Model no. SM - R830/ 4gb internal storage
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M2NGWA
Active Level 9
Wearables
Yours is faulty. I have the same problem and it works just fine with all those options
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Pierre44mp
Active Level 9
Wearables
I think your model is a very old version,all the newer ones has speakers and not just vibration motors,sony watches also used to be like this in the older days
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Lourensia
Beginner Level 2
Wearables
It's a new one
Pierre44mp
Active Level 9
Wearables
Go to samsung and get it exchanged or do a factory reset,something is wrong
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Pierre44mp
Active Level 9
Wearables
All my samsung watches as far as a watch from 2018 plays music
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Pierre44mp
Active Level 9
Wearables
See if this helps
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Lourensia
Beginner Level 2
Wearables
Thanks
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