Original topic:

Samsung Galaxy Watch 4 Screen Burn In/ Image Retention Issue

(Topic created on: 11-04-2022 05:52 PM)
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kartik7000
Beginner Level 2
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Wearables
Hello,
I am facing terrible screen burn-in/ image retention issue with my Samsung Galaxy Watch 4 44mm BT version.
I have purchased it and got it replaced many a times (due to the defect), but still, I haven't got a watch that's works fine. Even Samsung cant fix it, they just provide me a refund, then I get a new one and again the same issue occurs.
Anyone having any ultimate fix for it?
Suggestions are always welcomed.

Thanks in advance! 
3 Comments
cs_member8
Moderator
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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darshan98
Active Level 9
Wearables
I have similar issue
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darshan98
Active Level 9
Wearables
Gave my watch to the service center but they refused to change screen
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