Samsung Galaxy Buds

[TheNeels89]

Good day

I redeemed my samsung galaxy buds on 15 May 2020 and still have not received them. I received a mail with CITD number and everything and I am still waiting.

Please advise

Regards

[Maps_sam07]

Hi 

We are working on it, you will get feedback soon. I have also escalated this on my end. 

[TheNeels89]

thank you very much

[TheNeels89]

Hi. I still have'nt received any feedback

[MmRushino]

This is very bad I'm still waiting for mine also

[TheNeels89]

Not getting any feedback....

[Maps_sam07 · Accepted solution]

Hi 

Please provide me with your contact number and email address to check on the escalation. 

[TheNeels89]

contact : 082 392 8581

email : neelsjansevanrensburg89@gmail.com

[Maps_sam07]

Hi Neels

I trust this finds you well 

The feedback regarding your buds, is that the claim has been processed and is successful. However there is a delay due to the backlog of the buds claims from March, so once those have been dispatched, yours will be on the way as well . 

Apologies for the delay Neels, we are working on this 

Thank you for your patience regarding this, it is appreciated. 

[TheNeels89]

Good day.

Any new feedback on my galaxy buds delivery?

Regards