TheNeels89
Active Level 3
Good day

I redeemed my samsung galaxy buds on 15 May 2020 and still have not received them. I received a mail with CITD number and everything and I am still waiting.

CITD155522710312

Please advise

Regards

1 ACCEPTED SOLUTION

Accepted Solutions
Tsogo_sam05
Moderator
Moderator

Hi, TheNeels89 apologies for the inconvenience caused, please email verify@samsung.com the reference number for further assistance.

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7 Comments
thema
Beginner Level 2
good
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Twak
Active Level 1
I'm wondering if this buds promotion wasn't a catch to buy the A31?
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Twak
Active Level 1
Neels and feed back on your buds?
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Big Struggle to get feedback... Empty promises...
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Tsogo_sam05
Moderator
Moderator

Hi, TheNeels89 apologies for the inconvenience caused, please email verify@samsung.com the reference number for further assistance.

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i have done that twice and got no reply...
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Lebohang
Active Level 1
it looks like we were played ,I want to return this device.

we can't even find option to claim
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