Samsung Galaxy Buds

[TheNeels89]

Good day

I redeemed my samsung galaxy buds on 15 May 2020 and still have not received them. I received a mail with CITD number and everything and I am still waiting.

CITD155522710312

Please advise

Regards

[thema]

good

[Twak]

I'm wondering if this buds promotion wasn't a catch to buy the A31?

[Twak]

Neels and feed back on your buds?

[TheNeels89]

Big Struggle to get feedback... Empty promises...

[Tsogo_sam05 · Accepted solution]

Hi, TheNeels89 apologies for the inconvenience caused, please email verify@samsung.com the reference number for further assistance.

[TheNeels89]

i have done that twice and got no reply...

[Lebohang]

it looks like we were played ,I want to return this device.

we can't even find option to claim