We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Hello I have an issue with my recent order from samsung e store...I wanted to buy galaxy buds live red colour but the instant discount offer was not applied 4 days ago .then I complained that on the product page after referal and bank offer the price showing 5121 Rs but now instant discount is ok but not the referal one...I ordered it without the referal one but as Samsung promised it at 5121 Rs I need my remaining extra to be refunded .
