Original topic:

Samsung Ear buds+ & Huawei Freebuds not working with Whatsapp voicenotes. Help!

(Topic created on: 02-10-2021 10:13 PM)
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Sadiece
Beginner Level 2
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Wearables
Hi - I bought the Aamsung Ear Buds+ AND the Huawei Freebuds to use with my Samsung S10, however none of them seem to be working with my phone in regards to sending voicenotes - (I have also tried both with new Huawei phone). 

I can hear voicenotes, phone calls, music and everything else, but I have to talk into my phones microphone to send voicenotes. Its so odd and frustrating as no-one else I ask is having these issues with any make or model of earbuds/pods, etc. 

Can anyone please help? Am I doing something wrong? Is there a specific setting that I need to activate? Please can anyone advise? 

I've already tried upgrading my phone and the "health app" (which was apparently a suggested solution), I have restarted my phone, unpaired the earbuds and re-paired.... any other suggestions? Thanks! 
6 Comments
shiv7688
Active Level 7
Wearables
till i know there is no way out....... even when you want to voice activate google assistant or do dictation on google keyboard or as you say voice note then you cant use the samsung buds. Its an drawback but we have to live with it.... untill samsung changes it..
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Sadiece
Beginner Level 2
Wearables
Its so crazy! So its the phone.... not the earbuds themselves right? So upsetting!
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Wearables
Hello, i did some research about this a while ago, it's a whatsapp and Android and not a samsung related problem, the application/os developers have this disabled apparently. Voice calls would work fine using the mic, but not the voice notes, even if you are connected to a car BT system.
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Samsung_specialist
Community Manager
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Wearables

Hi,

Please be informed that while recording, you may need to use the device MIC, not the buds MIC.

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Sadiece
Beginner Level 2
Wearables
Yes, and that is the problem Im reporting! What is the point of using Ear Buds if you have to use the device mic to record a message?! How does it make sense that my Samsung Ear Bud+ works better with my iPhone than my actual Samsung S10?!!!! That so crazy to me! Samsung need to fix up! Its embarrassing.
ghawa
Beginner Level 2
Wearables
i canot connect to my sumsung A32 my huawei freebuds 4i.
Pls can you help me!!!
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