Samsung Ear Buds

[caity1769]

I cant claim my Samsung Ear Buds.

My app does not brinf up the banner in the benefits tab. I have also emailed Samsung 

[Maps_sam07 · Accepted solution]

Please send an email to verify@samsung.com with the following details: Name, Surname, Contact number, IMEI number, delivery address and Proof of purchase

[caity1769]

I already have and no response yet

[MichR]

I'm having the same problem