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09-19-2020 08:57 AM (Last edited 09-19-2020 09:05 AM ) in
WearablesHi,
I have purchased a EO-BG920 Bluetooth Headset. I have tested it by connecting it to my phone & desktop. In both cases its only outputting MONO audio. On the package it is clearly written "stereo headset". It is under warranty.
What steps can I take to solve this issue?
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09-19-2020 10:20 AM in
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09-19-2020 01:06 PM in
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09-22-2020 12:12 AM in
WearablesDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-26-2021 02:57 PM in
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09-26-2021 12:26 AM in
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