- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-06-2026 11:59 PM in
WearablesMy Samsung Ring is less than a year old. Two weeks ago, I went from 6 days of power to less than one day for every recharge.
Now this is the weird part, I throw it in the charging case, and I get a full charge in 5 minutes.
I am thinking this must be a software thing, but I have the latest update installed.
Should I wait for another update, or get a replacement before the year warranty runs out?
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-07-2026 04:26 AM in
WearablesHere is what I would recommend doing before your warranty expires:
Perform a Hard Reset: Try unpairing the ring and performing a factory reset through the Galaxy Wearable app. This can sometimes clear up software glitches that cause rapid drain. Check for 'Ghost' Battery Drain: Ensure there isn't a specific feature (like continuous heart rate or stress monitoring) that accidentally got toggled to a higher frequency in the settings. Don't Wait for an Update: If a reset doesn't fix it within 24 hours, claim that warranty now. A jump from 6 days to less than 1 day is a hardware-level failure (likely a degraded lithium-ion cell). Samsung’s limited warranty typically covers battery defects for the first year, but they may become more difficult to work with once that window closes.
Better to have a fresh, working unit now than a paperweight in two months!
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
01-13-2026 09:20 AM in
WearablesThank you for contacting us.
We understand your concern regarding the sudden battery drain and abnormal charging behavior of your Samsung Ring. A significant drop from several days of usage to less than one day, along with the ring reaching full charge in only a few minutes, is not expected behavior.
While software can sometimes affect battery reporting, this type of symptom usually indicates a battery calibration or hardware related issue rather than normal software behavior, especially when the latest updates are already installed.
As your Samsung Ring is still within the one year warranty period, we recommend having it checked as soon as possible to avoid any further inconvenience. Visiting an authorized Samsung service center will allow the unit to be inspected properly and, if required, replaced under warranty.
You can find the nearest service center through the link below:
https://www.samsung.com/ae/support/service-center/
