Navi1984
Active Level 1
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Wearables
My right Galaxy earbud stopped working all of sudden.  Its not charging.  The inside light of charging case is always red. I tried all troubleshooting steps but didn't work. Can somebody Help plz. It shows like these images i attached. 😔

image


image


11 Comments
enlightened
Expert Level 5
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try to reset the network connections and get the ear buds checked maybe the charging wire for the battery case is broken or disconnected
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enlightened
Expert Level 5
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is your galaxy bud app updated???
reset phone settings
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enlightened
Expert Level 5
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check if the charging cable for the case isn't faulty??🤔🤔
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Navi1984
Active Level 1
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i checked everything. cable is working properly. other bud is charging full. only one earbud is not working. even j tried everything. my software was updated already. reset galaxy earbuds. i mean did everything
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Anonymous
Not applicable
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oh
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Aashish
Expert Level 3
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Drain your buds and case to 0% power, then charge it to 100%. Also clean the contacts in the case and on the buds.
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Navi1984
Active Level 1
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Thanks Aashish. i will try this one
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Navi1984
Active Level 1
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it didn't work 😕
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Neerajgh
Beginner Level 2
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did you find any solution to this problem, as I am facing the same issue with right earbud.

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