Reward point issue

[ansvthomas]

I try to purchase samsung galaxy buds3 pro using with my reward points, unfortunately the payment not succes due to the card issue so i cancelled it but they took my reward points and now almost 2 weeks its over. I made complaint through samsung text chat and I contacted with them 3 times but until now not yet back the points. Please is there any other option to get it back. Also please be alert to use online purchase incase if it is failed You will loose.

[Samsung_specialist]

The redeemed amount will be returned within a few days, please share your used email Id so we can check.

[ansvthomas]

Hi, ansvthomas228@gmail.com

[ansvthomas]

Here the details

[ansvthomas]

Is there any update regarding this issue

[ansvthomas]

Wow, its great ..really its great until now the problem not yet solve and even no one contact me..

[ansvthomas]

Now almost two weeks is over and not yet solve the issue. Please let me know how long it will take and how many 24hours 48 hours they need to solve the issue.

[ansvthomas]

See this

[ansvthomas]

Until now no reply from the concern

[ansvthomas]

Not yet, please be care with samsung online purchase. Incase if there is any issue or not succes the purchase really you will loose your money.