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01-28-2021 11:52 AM in
WearablesSolved! Go to Solution.
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01-28-2021 01:00 PM in
WearablesHi Hobbst
Please send the order number for your buds as well as your email address, so we can escalate your query to the relevant department
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01-28-2021 01:10 PM in
Wearables
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01-28-2021 01:19 PM in
WearablesThank you, I will check with the Live Chat team to resolve your query. Please note that communication will be sent to you via email.
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01-28-2021 01:29 PM in
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01-28-2021 01:20 PM in
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01-28-2021 01:50 PM in
WearablesHi Hobbst
Your claim was wrongfully rejected the first time, however the last Live Chat team had escalated your details to the Claims department to dispatch your buds on the 19th January 2021 . All your documents were revalidated, so we just awaiting feedback from the Claims. Communication on the dispatch will be sent to you via email.
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01-28-2021 02:04 PM in
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01-29-2021 08:47 AM in
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02-04-2021 06:11 PM in
Wearablesits a new story i asked to speak to the manager i told that was not possible how is that for service. I work for Toyota SA
and we always help our customers we will go out off our way to help them. Samsung got worse customers care i have see ..............