Kindly accept our sincere apologies for the frustration as well as the inconvenience you're going through. However, kindly note that your feedback about our product is highly understood and appreciated. Hence, kindly make sure that you are using the original charger, and you may try to reset the watch from Samsung wearable app. Otherwise, we recommend checking the watch at one of the service centers then make sure to provide us with the service order number to be able to investigate the case with our complaint department directly. .
Finally I found a solution for Galaxy watch 5 Pro battery fast drain issue it was staying maximum for 18 hours from 100% to 15%.
I send it to 4 service centers in Qatar without any luck to fix it
I found that the contact sync service is consuming 40% of the battery.
From the permission manager on mobile I disabled the contact sync service, now the watch is staying alive for 2 and half days.
Definitely there is an impact te I can not see the calling contact on the watch only numbers but I do not care I am happy now with the battery life result.
I wish Samsung will fix this issue in the near feature, it will be amazing if we can select the sync intervals and duration.
