Non functioning earbud

[PurpleDicer]

My left bud is not working on my brand new galaxy buds+

[AndroidAuto]

hi, in your case I would recommend you try and update your galaxy wear app, clearing the cache is an option but I recommend you Uninstaller the apk. if it fails, you please visit mall of Africa, ask them to calibrate your buds using the samsumg calibration apk. they have it for sure

[Yakinrr]

OK, thank you. I'll try it

[MJvanStaden]

guys any advice? ive got the same issue with my left bud and ive tried the screenshot purpledicer posted and still nothing

[AndroidAuto]

please read above

[ThatRandomSADude]

@MJvanStaden you will need to pair it up several times because then bud will be completely flat. I literally just got mine sorted and it is charging now, watch something while you do it because it was a mission 🤣

[PurpleDicer]

I know right

[PurpleDicer]

But the feeling of waiting several months and opening your fresh galaxy buds+ all too find out the left earbud doesn't work.
It wasn't nice😂💀

[ThatRandomSADude]

Yep, it was such a good surprise until that 🤣

[Yakinrr]

https://youtu.be/YIgv71BI4WM

[Jakes619]

hi. so I ordered my S20 ultra a week before lock down in March and my device only came on the 4 of June coz they could only deliver in level 3 lock down. please advise me how do I claim for my buds know