Original topic:

No detailed sleep tracking on Galaxy watch active 2

(Topic created on: 04-05-2021 08:32 PM)
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iyer009
Beginner Level 2
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Wearables

I recently bought my galaxy watch active 2 aluminium 4g version and paired it with my phone One plus 7 Pro. Problem is I don't see any detailed sleep tracking data on my watch as well as the Samsung Health app. I tried resetting my watch and also setting the the HR monitering to continuous but still no luck. I have the lastest tizen os and latest version of the Samsung Health app. 

 

There is no setting for REM sleep as well in the sleep widget and I just get to record manually my sleep data. 

 

Attached snapshots of the version and sleep data sample.

Screenshot_20210405-202015.jpg

Screenshot_20210405-201939__01.jpg

Screenshot_20210405-201945.jpg

1 Comment
Mikebull
Beginner Level 4
Wearables
Hi, I am facing a similar kind of issue with my watch 3.it does not record my sleep at all.however, when I restart the device it does tend to record just one sleep cycle and then somehow it misses out on my consecutive nap and sleep times.did you find any fix for your issue ?
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