Resolved! Solved

Original topic:

My very malfunctioning Galaxy watch

(Topic created on: 04-21-2021 06:30 PM)
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KillerKingno1
Active Level 3
Options
Wearables
For about 4 days now my samsung galaxy watch's heart rate monitor, stress monitor, step detection, and sleep detection have all been not working. I powered the watch off and back on multiple times. I rebooted the watch multiple times. I changed in the heart rate settings back and forth between continuously (as it already was), every 10mins, and manually. It still can't read my pulse. 
So please I really need help. I anyone knows anything I'd really appreciate it. My galaxy watch is pretty much a normal analog watch now :(
4 Comments
Solution
imrankalkhan
Active Level 2
Wearables
It's better you go to service center
KillerKingno1
Active Level 3
Wearables
Thanks for the advice 🙏
Solution
Samsung_specialist
Community Manager
Options
Wearables

Hi there, 

Sorry to hear. Please bring your device to a Samsung Service Center to have it checked out by a technician. 

Find the nearest service center to you online. 

Thanks!

KillerKingno1
Active Level 3
Wearables
Thank youuu, hopefully I'll bring it soon