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Active Level 3
You may take the buds to the service center with your proof of purchase for the device and delivery receipt.

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Beginner Level 2
I'm also waiting for my galaxy buds+. Here's my CITD17760847, ntandowzulu@gmail.com
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Moderator
Moderator

The feedback regarding your buds, is that the claim has been processed and is successful. However there is a delay due to the backlog of the buds claims from March, so once those have been dispatched, yours will be on the way as well .

 

Apologies for the delay we are working on this

 

Thank you for your patience regarding this, it is appreciated.

 

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Beginner Level 2
Thank you
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Active Level 1
hi Maps _sam07
I tried clearing cache and soft reset but still can pair buds to the phone...whats next please
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Moderator
Moderator

Please take the buds to the service center to have it assessed by a technician.


Please visit the link below to locate a service center near you :

 

https://www.samsung.com/za/support/service-centre/

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Beginner Level 2
Can someone check for me if my claim for the buds was successfull please?
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Beginner Level 3
My right earbud isn't working! shows disconnected and doesn't even power on! Even though it was a gift will Samsung repair it?
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Moderator
Moderator

Please take the buds to the service center to have it assessed by a technician.


Please visit the link below to locate a service center near you :

 

https://www.samsung.com/za/support/service-centre/

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Active Level 1
Can someone check if my buds are being delivered please
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