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Active Level 1

Yesterday after leaving my galaxy buds on a full charge, I tried playing a song and found that the left ear bud to be void of music. So I checked the galaxy buds app and it showed this.

Screenshot_20200326-111041_Galaxy Buds.jpg

I tried charging the left bud again alone, it drained the battery of the case but never got charged.

Galaxy buds.jpg

What do I do now, amidst lockdown everywhere? Please help. Thanks in advance

 

11 Comments
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Active Level 3
i had this problem with update need replacement
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Active Level 1

Oh, so is it a software issue? I mean is it because of the update? Did you get it replaced?  

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Expert Level 4
You have to wait bro nothing else u can do, BTW u can check if the contact pads on ur bud are clean or not
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Active Level 1

Hey, I checked it and cleaned it more than a couple of times. The contact pads seem fine.

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Expert Level 4
Bro is ur app an old version?
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Active Level 1

No it is not, I updated it on 16th march, when the last update dropped. Why?

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Active Level 3
i tried everything possible i can't nothing worked and never fixed no fix from samsung yet, so get it replaced and never update new one i replaced and never updated working fine
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Active Level 1

Okay Thanks. As a side question, do they have international warranty? I bought mine in dubai while I was there. Now I am in India. 

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Expert Level 4
Bro updating these haven't caused me any problem. and its HIGHLY recommended to keep ur gadgets updated
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