Highlighted
Beginner Level 2
Hello,

Since yesterday my left ear pod is not connecting, I have practically tried all possible advise available online (like resetting the ear pods, reinstalling the app, checked for updates etc)  but it still doesn't connect. 

Please help. 

6 Comments
Highlighted
Expert Level 5
gone
Reply
Loading...
Highlighted
what do you mean? the earpod is dead?

will it be covered under warranty?
Reply
Loading...
Highlighted
I think so ..because so many people suffered by same issue with left one only ..me too then I sold this bogus and purchased akg headphones
Reply
Loading...
Highlighted
Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

Reply
Loading...
Highlighted
Thanks but what is the issue, is it a technical problem as I see hundreds of people facing the same problem ?
Reply
Loading...
Highlighted
Active Level 7
Reply
Loading...