My left Earbud will not connect to my phone (Oneplus 7 Pro). In the wearable app, the right one will connect while there is a red "!" by the left bud. This bud will also not emit any sound.
I have tried the following troubleshooting advice:
1. Restarting my phone
2. Resetting the buds, clearing data and cache from the app, reinstalling the app
3. Changing bluetooth settings
4. Cleaning and wiping the case as well as both earbuds
5. Holding down on the buds for 10 seconds (the left bud does not make any noise)
6. Charging for hours with both the case and ear buds on charge
I was not able to update the software of the EarBud or Restart my EarBud as it shows that "Both Earbuds have to be connected to Update the software or Restart"
But how can It get damaged whilst kept in the case?? There are alot of articles online saying that the latest update of the Earbuds are causing the earbuds to stop working. If that is so then shame on Samsung!!
